Warranty and return

According to the Resolution of the Government of the Republic of Lithuania No. 697 “On Approval of Retail Trade Rules” 2014 Amendment no. 738 quality goods purchased remotely (online, by phone) can be returned within 14 days, in accordance with the procedure established in Articles 6.22810 and 6.22811 of the Civil Code.

If you notice that the publications are of poor quality after receiving the order, please notify us immediately by e-mail. by e-mail info@leidykla.vu.lt or by phone 8 (5) 268 71 84. We will change a low-quality product to a high-quality product at our own expense. Partial compensation or a refund of all money paid can only be claimed if the returned goods are in exactly the condition you received - in the original packaging, undamaged, unused and without losing their commercial appearance, or if the goods cannot be replaced.

We guarantee the return of all money paid, including delivery costs. When returning the goods, you pay only the direct costs of returning the goods.

No refunds will be given for goods that have been damaged intentionally or through negligence, or that have been used improperly or improperly.